Tightrope was founded to help humans protect other humans
That statement might sound trite or unrealistic in an era of massive-scale socials. Aren't human moderators too slow? Don't we need heavy automation to defend against bot-nets, spammers, and misinformation campaigns?
We believe that how we use automation matters
No matter how sophisticated a script is, it will eventually be surpassed by the ingenuity of bad actors. The only constant in life is change. Fluid adaptation is the only way to stay ahead.
Our analysis algorithms let you decide how to prioritise and filter content as it appears.
The moderation pipeline can be modified at the drop of a hat. Your team can tailor fresh rulesets and have them deployed in minutes. Embrace the nuance of daily life so that your organisation can feel benevolent instead of formulaic.
When your reputation is at stake, do you really want an AI fumbling through with false confidence? Or do you want bespoke solutions that accelerate your team's decisions?
Cool, but how do you really compete with AI?
Flexible moderation pipelines that adapt to your workflow
Instead of imposing a strict set of rules on your team, we open the entire platform up with custom rulesets.
These can be completely curated by your crew or selected from reliable presets.
Easily test new ways to tackle conflict. Rewarding positivity becomes habit. Matching new patterns is painless. Enacting new policy will feel more personal and unique.
Toolsets don't need to deteriorate. They can evolve as your community grows.
We do automation with surgical precision
AI tools take a chainsaw to user content. It cuts through, but it's not clean and it's not cheap.
Instead, we train our own custom NLP (natural language processing) analysis algorithms that are distinctly not an LLM (large language model).
Why not an LLM? Aren't they the masters of the universe and the secret sauce to every startup?
Not exactly.
While an LLM is good at pretending to be connected to everything, it ultimately does so by crudely approximating human intuition.
An NLP assessing the content is not only more precise, it is built for one purpose: to evaluate online discussions at a fraction of the cost.
All of the benefits of AI analysis, while still leaving the final resolution up to you.
A scalpel, not a chain saw.
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